Returns & Exchanges
If you are not 100% happy with your purchase, simply send it back within 14 days and we will refund the full cost of the item excluding the shipping cost.
Please see our Refund and Exchange Policy below. Customers must comply with the below conditions to receive a refund:
- All items must be returned within 14 days of the original order receipt.
- The items must be in new and unworn condition with all tags attached.
- Items must show no trace of make-up or self-tan marks, smell of perfume, deodorant or washing powder.
- Customers must submit a return form before returning the goods.
- Refunds will be made within 7 days of receiving your item, if deemed acceptable for return.
- All refunds will be made to the original card of purchase.
- Please note, no refunds or exchanges are accepted on sale items unless garments are faulty or not as ordered.
- Please contact customer care if you believe your garment is faulty.
Please note all returns and exchanges exclude shipping costs, this will be paid for by the customer.
8 Immarna Street,